Shipping Policy

At Yuvika Fashion Feista, we strive to ensure that every order reaches you safely, on time, and in perfect condition. This Shipping Policy outlines all terms and conditions related to the processing, dispatch, and delivery of orders placed on our website yuvikafashionfeista.com.

By placing an order with us, you agree to the terms described in this policy. Please read it carefully before completing your purchase.

All orders are subject to verification and availability before dispatch. Here is a summary of our standard processing timeline:

We ship pan India via reputed courier partners. Below is a summary of our shipping structure:

Shipping charges (if any) are always displayed clearly at checkout before you complete payment. We do not levy any hidden charges.

We offer Cash on Delivery as a payment option across India for your convenience.

• COD orders are subject to a maximum order value limit, which may change from time to time.
• Please ensure you are available at the delivery address to receive and pay for your order at the time of delivery.
• In the event of a failed COD delivery due to non-availability of the customer, the order may be returned to us. Re-delivery charges may apply.
• Repeated refusals or failed COD deliveries may result in restriction of the COD option for future orders from the same address or account.
• For COD orders, exchanges are supported; however, direct refunds to bank accounts will be processed within 7–14 business days after the return is received and inspected.

Once your order has been dispatched, you will receive a tracking number via email or WhatsApp, which you can use to track your shipment in real time.

• Tracking details are typically activated within 24–48 hours of dispatch.
• You can track your order directly on the courier partner's website using the provided tracking ID.
• If you do not receive tracking details within 5 business days of placing your order, please contact us immediately.
• Tracking information may take up to 24 hours to reflect movement after dispatch during peak periods.

Our courier partners will attempt delivery at the address provided at checkout. Please ensure the address and contact details are accurate and complete.

• Couriers typically make up to 3 delivery attempts before the package is returned to us.
• If you are unavailable during delivery, the courier may leave a delivery notice or contact you via phone.
• If a package is returned to us due to an incorrect address, customer unavailability, or refusal to accept, re-shipping charges will be borne by the customer.
• We are not responsible for delays or non-delivery resulting from an incorrect or incomplete shipping address provided by the customer.

We take utmost care in packaging all orders. However, if you receive a damaged, defective, or incorrect item, please follow these steps:

• Do not accept a parcel that appears visibly tampered with or severely damaged at the time of delivery. Raise a complaint with the courier on the spot.
• If a defect or incorrect item is discovered after opening, notify us within 48 hours of delivery with clear photographs and your order number.
• We will arrange a replacement or refund for verified cases of damage or incorrect dispatch at no additional cost to you.
• Claims raised after 48 hours of delivery may not be accepted.

While we make every effort to meet the estimated delivery timelines, certain situations may cause unavoidable delays. Yuvika Fashion Feista shall not be held liable for delays caused by:

• Natural disasters, floods, cyclones, or other force majeure events.
• Strikes, lockouts, or industrial action by courier services.
• Public holidays or government-declared holidays affecting logistics operations.
• Disruptions in transport or logistics infrastructure beyond our control.
• Incorrect or incomplete address information provided by the customer.
• COVID-19 or other pandemic-related restrictions affecting movement or courier services.

In such cases, we will make reasonable efforts to communicate with you and provide updated timelines.

The risk of loss or damage to the products passes to you upon delivery confirmation by the courier. Once the courier marks an order as "Delivered," Yuvika Fashion Feista's responsibility for transit-related issues ceases.

If a package is marked as delivered but not received by you, please contact the courier directly and also notify us within 24 hours of the reported delivery time so we can assist you in raising a claim with the courier.

For any queries related to your shipment, delivery status, or any concerns about your order, please get in touch with us using the details below. We aim to respond to all shipping-related queries within 1–2 business days.